Ticketing that actually understands balloon flights.
Generic activity software treats your balloon like a kayak rack. Sky Desk handles the sunrise timing, the weather scrubs, the weight & balance, and the texting — the parts that actually make running flights hard.
Launching soon — be the first to know.
- 3%
- + card fee — flat, no monthly bill
- 1-tap
- weather scrub + auto rebooking
- 2-way
- SMS inbox, A2P registered for you
- 0
- features locked behind a higher tier
Why Sky Desk is different
The only ticketing platform built by a commercial balloon pilot who actually runs a ride operation.
Every other booking system was built by software people who've never made a dawn-patrol weather call, never juggled passenger weights across three baskets, never rebooked a full flight after a scrub. We have — thousands of times. Sky Desk is the system we built because every other one fought us at every step. We understand the struggles of running an operation on someone else's software, because we lived them.
— Built and flown by a working commercial balloon pilot & ride operator
Take the operator dashboard for a spin
No signup, no forms — just click through the menu and see exactly how Sky Desk runs your mornings, from the schedule to the texting inbox to compliance paperwork.
Good morning, Wicked 👋
▶ Auto-playing — click any menu item to explore at your own pace.
See what you'd keep
Estimate on $396,000 in annual bookings. Both platforms pass the same card fee, so your real savings is the 3.0% commission gap. Most platforms charge 6–9%.
Everything the morning needs
From the first booking to the post-flight thank-you text, in one place.
Sunrise & sunset-aware scheduling
Flight slots track the sun automatically for every launch site and season — no more hand-editing departure times twice a month.
Weather rebooking in one tap
Scrub a flight and every passenger is notified and offered the next available departure. Weather credits never expire on you.
Weight & balance built in
We capture passenger weights at booking and plan each load against your balloon's real payload limit — not just seat count.
Two-way texting
A real SMS inbox. Broadcast a weather call to a whole flight and field replies in one threaded conversation per customer.
Digital waivers
Customers sign after booking. See who's outstanding at a glance and nudge them automatically before flight day.
Gift vouchers
Sell flights as gifts year-round. Vouchers redeem against any future date with balances tracked automatically.
Everything Sky Desk does
The complete feature set — every one of these came from actually running balloon flights.
Scheduling & availability
- Sunrise & sunset-aware departure times per site and season
- Rule-based scheduling — which balloons fly which days
- Patterns like “weekends only, until a set date”
- Pooled capacity: sell combined seats across multiple balloons
- A separate availability calendar for every experience
Booking experience
- Branded, mobile-friendly customer booking pages
- Map-based launch sites with timezone detected automatically
- Multi-city / multi-state areas, each with its own calendar
- Two-step checkout: lead contact first, then passengers
- Manual & phone bookings from the back office
- Gift vouchers with automatic balance tracking
Flight day & operations
- Operator dashboard with today’s flights at a glance
- Passenger manifests for every departure
- Weight & balance against real payload limits — not just seats
- One-tap weather scrub with auto rebooking & weather credits
- Crew assignments per flight
Payments & paperwork
- Card payments with deposits and balances
- Refunds and full payment history
- Digital waivers signed after booking
- Outstanding-waiver tracking and automatic reminders
Messaging & marketing
- Two-way SMS inbox (A2P 10DLC registered for you)
- Broadcast a weather call to a whole flight at once
- Follow-up CRM for past customers
- Drip campaigns for new contacts and leads
- Abandoned-cart capture and recovery
Team & compliance
- Pilot, crew & office roles with self-serve setup links
- Pilot certificate, medical & flight-review on file
- Balloon registration & airworthiness on file
- Expiry alerts — amber at 60 days, red at 30 days
- Compliance warnings surfaced right on the dashboard
Distribution & integrations
- OCTO supplier API for OTAs (Viator, GetYourGuide & more)
- Per-reseller access tokens
- Direct connectors (e.g. Batch) + an extensible framework
- Full REST API for your own tools
- Signed outbound webhooks with automatic retries
- Embeddable calendar widgets: inline, popup, floating tab or link
Reporting & insights
- Revenue collected, outstanding balances & refunds
- Load factor and cancellation rates
- Cart conversion and average order value
- Performance broken down by experience
- Voucher liability and top customers
- Switchable date ranges (30 / 90 days, 12 months, all time)
Platform, security & account
- Multi-tenant, multi-site, multi-balloon by design
- Two-factor authentication (required for admins)
- Breached-password blocking & strong-password enforcement
- Subscription billing with a self-serve customer portal
- Your brand colors and name throughout
- Full migration from your current ticketing system
Every operation is a little bit different — so there's no one system that fits everyone.
Different sites, different aircraft, different weather calls, different ways of running a morning. We get it — we run flights too. That's why Sky Desk isn't take-it-or-leave-it. If a feature doesn't quite match how you work, tell us — we're genuinely happy to tailor and build things around your specific company's needs.
Custom features
Need a workflow, field, or report that's specific to your operation? We'll build it.
Fits your stack
Your booking page, your branding, your payment and texting setup — wired to work the way you already do.
We actually listen
Tell us what's slowing your mornings down. Real changes from a team that flies, not a faceless help desk.
Already on another ticketing system? We'll move you over.
Switching shouldn't be a headache. We offer full migration services — our team brings across your customers, bookings, vouchers, and history from FareHarbor, RideOne, Peek, or wherever you are now, so the transition is seamless and you don't lose a thing. You keep flying; we handle the move.
Missing a feature? We'll likely build it — for free.
Sky Desk is built to be customized around how you actually run. If there's something you need the software to do and it doesn't do it yet, just tell us — if it's a fit for balloon operators, we'll almost always add it to your account at no extra charge. Your workflow shouldn't have to bend to the software; the software should bend to you.
No obligation · we love a good "can it do…?"
Honest pricing
No monthly fee. No contracts. No lock-in. You only pay when you get paid.
That's it. Compare to FareHarbor and Peek at 6–9%. Every feature is included — scheduling, texting, weather rebooking, vouchers, reporting, embeds, and compliance.
Launching soon — get notified when sign-ups open.